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American Center for Law and Justice
The Opportunity – The American Center for Law and Justice (ACLJ), a non-profit organization based in Washington, D.C., is dedicated to the ideal that religious freedom and freedom of speech are inalienable rights. ACLJ receives between 40,000 and 50,000 pieces of mail each week. Their processing methods were extremely labor-intensive, requiring operators to manually sort envelopes, extract contents, create batches, key from paper, and encode and physically deposit checks. The lack of integration with ACLJ’s PledgeMaker Fundraising Software required that stacks of paper be moved from location to location and be stored for an extended period.
The Solution – Mavro coupled an Opex AS3690i scanner with several modules from its MavBridge™ Solution Suite. Automated document classification, along with advanced image recognition tools such as OCR, OMR, and barcode reading, drastically reduced manual processing and simultaneously increased data output quality. In addition, Mavro’s Check 21 module replaced physical bank deposits and the MavBridge image-based workflow eliminated the need for storing documents. And finally, the MavBridge dashboard was configured to provide real-time status, statistics reporting, and sophisticated end-to-end workflow monitoring.
The Results – With the MAVRO solution, throughput has more than doubled and the need for temporary workers has been completely eliminated. The MavBridge System provides seamless integration between document scanning on the Opex scanners and real-time donor validation and donation processing within PledgeMaker. Because PledgeMaker is now image-enabled, there is no need to retrieve physical documents. Having the scanned images at their fingertips lets ACLJ personnel automatically connect members with their donations and saves valuable time and office space. Check 21 processing has accelerated bank deposits and donation posting, thereby optimizing appeal results.
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